UI/UX
CARE MEMO
CASE STUDY PDF
SEMESTER
SPRING 2018
CLASS
WNM700
Human Centered Design Approach
INSTRUCTOR
Raina Maes
SEMESTER
FALL 2017
CLASS
WNM700
Human Centered Design Approach
INSTRUCTOR
Raina Maes
DURATION
7 weeks
TOOLS
Illustrator
Indesign
Photoshop
Sketch
ABSTRACT
CareMemo is an app that allows family easily send reminders to dementia elderly at home. It can remotely control smart home appliances and track their current performing status.
People who suffer from dementia often forget the simple daily task. CareMemo app is a reminder to help them with their daily routine. It helps their daily activities become easier and more achievable.
The goal of this project is to maintain dementia elderly with a healthy, positive and safe lifestyle.
This app let family send reminders to smart devices at home like TVs, iPads, radios and speakers. It will broadcast the reminders through the displays and speakers. And the elderly can check off reminders when they finished one. It can also set timers for smart home appliances and control them remotely. Family can check the status of the smart home appliances. It helps the family understand what their elderly are doing at home and helps elderly to complete their task easily.
STORYBOARD
RATIONALE
How is it unique?
• It is designed for dementia elderly and their family.
• App allows family to send reminders remotely to smart devices, e.g. TV, radio, speakers, ipads.
• App can controls smart home appliances.
• App can monitor which smart home appliances are being use.
TARGET AUDIENCE
Primary
Independent elderly, 70 or above
In early stages of dementia condition
Need care for daily routine
Secondary
Family of dementia elderly
People who want safety for their elderly family
USER FLOWS
TASK 1
Family: Set a reminder
TASK 2
Elderly: Check off a reminder/Get help
TASK 3
Family: Add a new device
PROOF OF CONCEPT
USER STORY
Elderly: Rita is a retired dental nurse. She is 89 years old and living with her family in a small apartment in Hong Kong.
At the moment, she shows mild dementia symptom. She can be able to perform daily activities by herself. However her daughter-in-law Kristen has to remind her of each task every day or she would stop in the process.
Family: Kristen heard of the new CareMemo app which can give reminders to elderly at home remotely. It gives live updates and let elderly get help easily.
Kristen is looking forward to CareMemo to help her look after Rita while she is not at home. She downloads the CareMemo app to make her become less worried when she goes out.
TASK 1
Set a reminder
Kristen opened the CareMemo app. Where would Kristen add a new reminder?
RESULT: Kristen successfully added a new reminder to Rita’s list.
TASK 2
Check off a reminder and get help
Rita received a reminder. What can Rita do to get help from Kristen?
RESULT: Rita calls Kristen successfully to get help.
TASK 3
Add a new device
How can Kristen connect Rita’s phone to display reminder?
RESULT: Kristen successfully added Rita’s phone.
TESTING FEEDBACK
Paper prototype for user testing.
INITIAL DESIGNS
SCOPE OF PROJECT
Ideally, my project would research more on different dementia elderly behavior. And the app would design closely with the observation statistic. The app would have several setting to choose, so it would fit different dementia level elderly.
Realistically, I can only have limited time to observer 2 dementia elderly who are close to me. And I also observed the interaction between their family member. This app is designed to fit their daily life and needs.